Privacy Policy

Last updated
September 25 2022

Privacy Policy

iLektra. (“we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information iscollected, used, and disclosed by iLektra.

This privacy policy applies to our application named iLektra, and its associated subdomains (collectively, our “Service”). Byaccessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosureof your personal information as described in this privacy policy and our terms of service.

Definitions and key terms

For this Privacy Policy:

What information do we collect?

We collect information from you when you visit our service, register or fill out a form.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

Do we share the information we collect with third parties?

We do not share information collected with third parties.

Where and when is information collected from customers and end users?

We will collect personal information that you submit to us as described above.

How Do We Use Your Email Address?

Your email address will be used as a sign-in method.

Could my information be transferred to other countries?

We are incorporated in Canada. Information collected via our website, through direct interactions with you, or from use of our helpservices may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may beviewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use andtransfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through our service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to helpsafeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people norsecurity systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or failto follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolutesecurity. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentionalmisconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnelmay update or correct their information as detailed in our internal company employment policies. Customers have the right to requestthe restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1)update or correct your personally identifiable information, (2) delete the personally identifiable information maintained about you on our systems (subject tothe following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on otherinformation that we maintain, or information that we have provided to third parties in accordance with this privacy policy prior to suchupdate, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting aunique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintainingthe secrecy of your unique password and account information at all times. You should be aware that it is not technologically possibleto remove each and every record of the information you have provided to us from our system. The need to back up our systems toprotect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficultor impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, andother readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extentreasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have aboutyou, you may do so by contacting the organization of which you are a customer.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This isalso the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need touse your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove itfrom our systems or depersonalize it so that we can’t identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter,submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information istransmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to beaccessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Aftera transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot,however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on theservice may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerialsafeguards.

Governing Law

The laws of Canada, excluding its conflicts of law rules, shall govern this agreement and your use of our service. Your use of ourservice may also be subject to other local, state, national, or international laws.

By using our service, registering an account, or making a purchase, you consent to this privacy policy.

This privacy policy applies only to the services. The services may contain links to other websites not operated or controlled byiLektra. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are notinvestigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from theservices to another website, our privacy policy is no longer in effect. Your browsing and interaction on any other website, includingthose that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their owncookies or other methods to collect information about you.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone underthe age of 13. If You are a parent or guardian and you are aware that your child has provided us with personal data, please contactus. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parentalconsent, we take steps to remove that information from our servers.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification dateabove.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services)or provide links to third-party websites or services (“Third-Party Services”).You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness,timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not haveany liability or responsibility to you or any other person or entity for any Third-Party Services.Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your ownrisk and subject to such third parties’ terms and conditions.

Tracking Technologies

Google Maps APIs

Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live datasynching with location, plan routes, or create a mashup just to name a few.Google Maps API may collect information from you and from your device for security purposes.Google Maps API collects information that is held in accordance with its privacy policy.

Contact Us

Don’t hesitate to contact us if you have any questions.